Customer
reviews

Our clients love their space!

“Thank you so very much. The wardrobe is more than we were hoping for. My daughter is delighted beyond words.” — Helen

19th March, 2020 Wardrobes

"Good morning Kendal,

Firstly thank you so much with your help designing our robes for the laundry and Ivy’s bed room.

We are totally wrapped once again with the quality and practicality of your product. Well done to Jo for being so professional with the installation.

He did an amazing job.

Please pass on a huge thanks to Matt also.

Packers are a great company and we will definitely use you again in the future and will recommend Packers to our friends and family.

Thanks for helping us to create order in our home, I couldn’t be happier."— Narelle

24th February, 2020 Wardrobes

Hi Natalie,
I would just like to say thanks for organising the wardrobes at our place they look great! Also I would just like you to pass on to the installer that I think he did a great job and he was really friendly."— Georgina

14th February, 2020 Wardrobes

"Hi Aleksia,
Simon and I would like to pass on some very positive feedback to the Packers team regarding the installer Justin.
Not only was he punctual every single day, but he was a pleasure to have in our home.
He was polite but most of all, my children adored him and he was so patient with them when they were 'helping' him.
My 4 year old Reuben has learning difficulties, so can be challenging at times, but Justin was lovely towards him. Reuben followed him around with his toy work belt and was over the moon when Justin gave him a high vis t-shirt on the last day which he just loves!!
If there's anyway to pass on our thanks and to acknowledge how amazing he was, I'd really appreciate it.
Needless to say we were also very happy with the support you provided us. Your suggestions with the wardrobe fit outs were excellent. You were very easy to work with and gave us so much of your time.
Overall it's been a great experience as a customer working with your company.
Many thanks" —Nicole

18th December, 2019 Wardrobes

Hi Ellen,
Hopefully you have received final payment done via bank deposit yesterday.
The wardrobe was installed yesterday and we are over the moon with the final result.
The installer was brilliant and did an amazing job. We are so happy we went with Packers for our wardrobes.
Please pass on our gratitude to all involved in the process.
Regards"— Rick & Tracey

21st November, 2019 Wardrobes

"Hi Natalie,

Thank you for another great job, it is a pleasure to work with you and Packers.

Lee and the screen installer Darren did a fantastic job.

Kind regards"— Mike

25th October, 2019 Showerscreen

"Rob thanks for the quotations...

I really appreciated you time and industry 'common sense' knowledge about showerscreen options. It was refreshing to meet someone experienced like yourself that really knew their products and glass options.

Thanks again"— Gary

16th October 2019 Wardrobes

"Hi Sally,

I have paid the account now.

The doors look terrific and operate very smoothly, so thanks to all concerned, from sales, manufacturing and installation. All went very smoothly and I thank you for this"— Verna

15th October, 2019 Wardrobes

"Natalie I just wanted to say thank you for the job you've done with our wardrobes. They look beautiful and I can't wait to start using them.
Thank you for all your care with the finer details - end panels, mirrors, plinths, backs, etc etc - it has resulted in a beautiful finish
Warm regards" — Jennifer

11th October, 2019 Wardrobes

"Andrea I need to thank you for your help this morning. As I said to you on the phone, it was such a pleasure to receive such polite, interested and helpful service as you provided today. Jane was very helpful also, and I appreciate your assistance with delivery.

Thank you"— Meredith

24th September, 2019 Built in furniture

"Aleksia,

Just want to thank you for the amazing work that Packers have done with my bookcase. I absolutely love it!!

Such a beautiful design, excellent quality materials and I absolutely love having Lee putting it all together - please pass on my thanks to Lee. He is so lovely, professional and a perfectionist. Something was not quite right-I didn't even notice it but he made sure he adjusted things to make everything perfect.

I had had a number of positive comments from family and friends about my bookcase and my sons wardrobe. I will be recommending your services to family, friends and work colleagues.

I will be in touch with you again as I am thinking of having a wardrobe in my room.

Thanks"— Susan

3rd July, 2019 Wardrobes

“Thank you Vikki for organising our wardrobe door to be adjusted so quickly. We are very pleased with our new wardrobe and found everyone from Packers that we dealt with very pleasant and helpful.” — Jill

28th April, 2019 Wardrobes

“I just wanted to email and communicate how impressed my husband and I were with Justin and the repairs he performed on our wardrobe. We have had lots of work done to our house in the past 12 months and it was fantastic to have a trades person who was polite, careful with our belongings and who cleaned up so well that I didn’t even have to vacuum the area!" We are very happy with the repairs he made to the wardrobe and his professionalism.” — Julia

23rd April, 2019 Wardrobes

"I have to say that I’m very happy with how Natalie was prompt at delivering the quote & explaining how it would look & giving me ideas. (It was difficult for me to visualise). Neville was polite, prompt & thorough with his attention to detail. I’m very happy with how the cupboards look & the whole process from beginning to end & will definitely recommend Packers." — Nola

12th April, 2019 Wardrobes

"Thank you so very much. The wardrobe is more than we were hoping for. My daughter is delighted beyond words. All your staff from the enquiry, measure up and installation have been friendly and professional. Thank you!" — Helen

2nd April, 2019 Showerscreen

"Thought I would let you know that we are very pleased with both the product and service we have received from Packers. From the time we contacted about the installation of a shower screen, the communication has been clear, consistent and timely. Rob who came and measured before designing the screen took time to explain what he was doing and the options available. Vikki has ensured that communication regarding the design and installation was regular and she ensured we knew of any changes to the schedule and why. Graeme, who installed our screen, did a great job and ensured that we were happy with the final result. We certainly know who we’ll be recommending in the future." — Rob

14th March, 2019 Wardrobes

"The robe was installed yesterday and it looks really great! Thanks so much for your help with the design - i was unsure if the mirrors would be too much, but once installed, the mirrors open the room right up and make the room look so much bigger. Its a fantastic design and was a great option for a small room. Jarrod was fantastic too - please pass my thanks on to him for doing such a great job." — Alida

27th February, 2019 Built in furniture

"Natalie came out last week to measure and quote us on a storage solution for our study. Natalie was pleasant right from the start and exceptionally helpful in coming up with a design that would suit our needs and that would match our current decor, but that would suit our budget as well. She also went above and beyond to offer me advice on storage in another room, and I definitely did not at any point feel as though she was merely trying to sell me a product.

Ultimately, whilst we had received several quotes (to which Packers weren’t the cheapest), it was Natalie’s exceptional customer service that has led us to give you our business. I believe Natalie should be commended on this, as too often we receive negative feedback and too infrequently do people take the time to give credit where it is due, and in this instance it is certainly due." — Bonita

22nd February, 2019

"I visited the Nth Plympton store today and wanted to pass on my appreciation for the service I received from Andrea. This is the second time that she has provided outstanding service to myself. She is friendly, relaxed, knowledgeable, efficient and provided a level of service that is very difficult to find." — Chris

19th February, 2019 Built in furniture

"Just a quick note of thanks for the great cupboards that were installed at our School yesterday - they look fantastic. I especially wish to thank you, your team, Richard and Neville for getting things done so easily and professionally; and for your patience awaiting our final acceptance!" — Paul

30th January, 2019 Built in furniture

"We are delighted with the cupboards/bookshelves, and Richard the installer was very professional and the attention to detail is outstanding." — Sue & Steve

19th December, 2018 Wardrobes

"I also sincerely wish to say a big thank you to all staff at Packers we have encountered from the ‘measurer’, admin staff and installer - for everyone’s friendliness, helpfulness, efficiency and expertise. We are very happy with the wardrobes, and I would recommend you to others." — Nichii

17th October, 2018 Wardrobes

"Our first wardrobe is in and I just wanted to say how pleased we are with it. Lee did a fabulous job of installing and you must have measured perfectly for him to achieve such a great result." — Jenny

15th August, 2018 Wardrobes

"The new WIR looks fantastic! Thanks for all your help and getting it designed and installed with such ease." — Chloe

3rd July, 2018

"We are so impressed and the installation guy was wonderful. He did a very good job." — Andrew

15th June 2018, Wardrobes

"Just wanted to say thank you for organising the wardrobe for Amy’s room,looks fabulous!!! Love it!!" — Tanya

15th June, 2018 Wardrobes and built in furniture

"I just wanted to let you know how happy we are with our new wardrobe and the hall cupboard that was made for us. From the time I walked into the showroom and met a very nice young woman who found out what I wanted and had given me an approx. quote in a matter of minutes, to you coming to our home to measure accurately. We were very pleased with the service then along came your tradesperson / installer who arrived on time, did and amazing job, cleaned up after himself and was very pleasant to deal with. In these days of a lot of over promised under delivered service your company comes up first rate. We run a family business and I hope people perceive our business to be of the same standard as yours. We look forward to doing out next job with you which will be very soon." — Beverley

6th June, 2019 Wardrobes

"Joe has done an amazing job with our robes- they look fantastic! Thank you so much... Please also pass on my thank you to Kendall (she was right about the pelmet - it does look nice) and also to the lovely Andrea who assisted me with my order." — Joanna

30th May, 2018

"Please thank Neville (and his helper) for the job they completed. His idea for rectifying the initial problem has worked beautifully. Job well done, by a very personable gentleman." — Natalie

22nd May, 2018 Wardrobes

"Firstly thank you for the install of our new wardrobe. It looks fantastic. Secondly your efforts to accommodate my needs were beyond my expectation." — Robbie

2nd May, 2018

"The doors look awesome! Quality looks great. Perfect! Thanks for following through on everything from when I first contacted you. I didn't get this level service from any other suppliers." — Todd

9th April, 2018 Wardrobes

"Thanks for all your work on the 3 robes…they all look great and we are really happy with the result." — Rose

24th March, 2018 Wardrobes

"We are both blown away at the service we’ve received with our dealings with Andrea, Natalie and of course you. We had a couple of small issues and we were going to phone you on Monday morning but you’ve read our minds and sorted everything. Thanks. Swapping Trev’s drawers to the other side fixes the door problem." — Trev & Carolyn

22nd March, 2018 Wardrobes

"My wardrobe was installed on Wednesday and I absolutely love it! Thank you for guiding me through and helping me realise the best options I could have for the space. The installer was wonderful. (Robert). I'm absolutely thrilled with the result." — Jan

15th March, 2018 Wardrobes

"The wardrobes look great. I would like to thank April for her patience with us in selection and design and also Richard the tradesman that installed them yesterday. It took him all day and a bit more but he did a great job. He is an excellent tradesman and the quality of his work is first class. Please pass on our thanks and feedback to him. Thank you all again." — Dusan

28th February, 2018 Showerscreens & mirrors

"To the Sales staff, Measure and Quote person, Installer and Management staff at Packers,

We would like to express our gratitude for the polite and useful customer service we received from all parties involved in the selection, measure and installation of our mirror and shower screen.

The showroom sales staff were very friendly, informative and helpful, we came in at the end of the day and received excellent service (thanks Andrea). The gentleman who came to measure (Brett) helped to problem solve issues we had experienced with a previous glass business and was very knowledgeable. He took care in taking measurements (as our walls are not perfectly straight) and we appreciate the advice he gave us.

Last but not least our Installer (Dave) was friendly, able to answer the questions I had and again was very knowledgeable, able to problem solve and was efficient.

We would welcome them both back to assist us with our ongoing renovations in the coming months. We have been renovating our house and have had many bad experiences along the way with businesses and trades people and were so very happy to finally have a good experience with the Packers Team. Our renovations are ongoing and we will see you in the future." — Troy & Ashleigh

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